Refund Policy

Last Updated: June 2026

At Rolls & Keke LLC, we are committed to providing quality digital products and excellent customer support. Please review our refund policy carefully before making a purchase.

Digital Products

Due to the digital nature of our products, including eBooks, digital downloads, templates, business resources, guides, and educational materials, all sales are generally considered final once the product has been delivered or accessed.

Product Access Issues

If you experience any difficulty accessing, downloading, or receiving your purchased product, please contact our support team within 7 days of purchase. We will make every reasonable effort to resolve the issue promptly.

Duplicate Orders

If you accidentally place a duplicate order, please contact us within 7 days of purchase. Upon verification, a refund may be issued for the duplicate transaction.

Unauthorized Transactions

If you believe a purchase was made without your authorization, please contact us immediately so we can investigate and assist in resolving the matter.

Technical Issues

If a technical problem on our end prevents delivery of a purchased product, we will either provide access to the product or issue a refund at our discretion.

Refund Processing

Approved refunds are typically processed within 5–7 business days. Depending on your financial institution, additional processing time may be required before funds appear in your account.

Contact Us

If you have any questions regarding your purchase or this Refund Policy, please contact Rolls & Keke LLC through our Contact Us page.

We value our customers and are committed to providing a positive purchasing experience.

Submit your request and we'll  get back to you soon.

You will receive the credit within a certain amount of days, depending on your card issuer's policies.